Integrations
Integrations, from their webhook to your customer.
An integration is the half of a workflow you do not control. These guides cover what the other system sends, when it sends it, and the checks that sit between that message and a customer picking up.
Everything in this section
Shopify abandoned cart recovery, by phone call Someone leaves your checkout without paying. Later, your AI agent phones them by name — unless they bought in the meantime. Full setup, including the Shopify app, the permissions, and every place this goes quiet. Callback verification: text and call an investor about a held payment, and get a signed answer back Your payments system holds a suspicious payment. Omni Octo texts the investor, calls them, asks if they made the request, and sends a typed, signed result back to your system. A person still decides what happens to anything that is not a clear yes. Built from one message to Octo.