SMS
SMS, as the carriers see it.
Text messaging looks like the simplest channel and is governed by the strictest intermediaries. These guides cover registration, consent, and the gap between sent and delivered.
Everything in this section
How to Send a Mass Text Message (SMS Blast) to Your Customers One text to a whole customer list, from Octo's chat or from the campaign editor: the message and its segment count, who gets it, what it costs before it goes out, and what the campaign page tells you afterwards. How to Get a Business Texting Number: 10DLC Registration or Your Own Twilio Number Why US carriers make a business register before it texts, the two ways to get a number that is cleared to send in Omni Octo (ask for one of ours, or bring your own Twilio number), what each texting state on Phone numbers means, and what you can get ready while you wait. How to Increase SMS Click-Through Rates: Tracked Short Links, Follow-Up Texts and Photo Replies Text messages have no open rate, so clicks and replies are what you can measure. Turn on tracked short links, see who clicked, send a second offer to the people who didn't, and let your AI agent answer the replies, photos included.