Engage customers 24/7, text or call
Omni Octo is the AI agent you wish you had yesterday. It answers wherever your customers already are — phone, WhatsApp, Instagram, email, chat — quotes from your prices, books the job, and rings back the ones who went quiet. Then it tells you what happened.
No dashboards to learn · Live in minutes
and the rest of the seventeen
The cast
A small octopus with a lighthouse for a cap. The lamp does the work: it answers, it writes, it calls — all of them at once, while you keep both hands on the actual job.
It never holds a tool. Scissors, wrenches, clippers, pipe keys — that work stays yours. Octo holds the conversations: the phone, the messages, the follow-ups, the quiet list nobody has time to work.
“Octo, call everyone who hasn’t been back in a year. Book them in.”
The whole setup · one sentence
Who it is for
Salons, heating & cooling, hotels, plumbers, florists, gyms, online shops, local services. You run the place. You cannot also become an AI engineer at ten at night.
The episodes
Each film sits beside the claim it shows. They are illustrated scenarios, not customer case studies — the numbers in them are a story’s numbers.
Season one · Trailer Seven owners. One Octo.
Seven small businesses, and seven owners with no time to answer every customer. Each of them tells Octo one sentence. Octo calls, answers and replies: on the phone, Instagram, email and WhatsApp. The whole season in under two minutes.
Start delegating
S1E1 · Phone campaign A hundred and twenty clients stopped coming back.
Working that list by hand is a full day on the phone, mostly voicemail and mostly no. Omni says one sentence instead. By closing time every client had been called, seventy-eight answered and thirty-one booked — while Omni cut hair.
Call my list
S1E2 · Phone reception Never miss a call again. Even at 2:14 AM in the morning.
A pipe lets go in someone’s kitchen. The first plumber they ring does not pick up. Octo answers on the second ring, works out that this one cannot wait, and wakes Omni. By breakfast nine calls had been answered and six were booked, every price agreed.
Answer my phone
S1E3 · Instagram comments Answer every Instagram comment. Even 212 by noon.
Three days before Mother’s Day, Omni posts one bouquet: comment BOUQUET to order. By noon two hundred and twelve customers have commented; by evening she has answered thirty-one. Octo answers every comment, messages each person privately and books the pickup. On Sunday morning sixty-four bouquets were collected.
Turn comments into leads
S1E4 · Support email 41 emails. One sentence.
Omni sells sea scooters online, to seahorses and sea snails in thirty seas. Every morning brings forty-one emails; nine ask the same question, and the answer is already on the product page. Two helpers on one inbox only make it worse. Octo answers every email the shop’s own pages already answer, day or night. The five that need a person each have one owner, and every reply shows who wrote it.
Draft my support email
S1E5 · WhatsApp support 41 guests, 7 languages. Every one answered.
Omni runs a small hotel on the reef. The guests write on WhatsApp in their own languages, and in their own time: at three in the morning. By breakfast, eleven of them have booked another hotel. Octo answers every guest on Omni’s own number, in the language they wrote in, from Omni’s own notes. When a whale asks for a room big enough, Octo does not guess: it asks Omni.
Reply on WhatsApp
S1E6 · Texts and calls to members Class cancelled at 4:40. 24 members told in one minute.
Omni runs a gym with four hundred members, and every message to them takes fifteen minutes. Octo writes to each member by name: on their birthday, when a membership is overdue, and when the coach has an emergency and the six o’clock class is cancelled. A minute later all twenty-four have a message. Octo calls the five who do not reply. At seven, the class is full.
Message my members
S1E7 · Quote follow-up calls 42 quotes. Every one called back.
A heat wave reaches the town on Friday, and forty-two families asked Omni for a price. Most do not pick up the first time. Octo calls all forty-two on Monday evening, calls again on Tuesday only the ones who did not answer, and calls a busy mother back the next evening when she asks. By Thursday eleven families want a new cooling unit before the heat.
Call my listMore episodes are in production. The series is here.
However you already work
Octo is not another dashboard to check. Write to it where you already write to people — and it writes back there.
“Text everyone booked Thursday that we’re closing early — 4pm, not 6.”
one ask · three doors · same assistant
Closing early Thursday
“Text everyone booked Thursday that we’re closing early — 4pm, not 6.”
“Text everyone booked Thursday that we’re closing early — 4pm, not 6.”
Email octo@agent.omniocto.com · WhatsApp 1-MAN-ASK-OCTO · Slack #omniocto
The whole workflow
The way you already work with a good assistant, except this one never clocks off — and it writes up the night for you.
Out loud, or on the channel you already use. Plain words, no forms, no setup screens.
It answers, has the conversation, quotes from your prices and books the job. Twenty-four seven, text or call.
Every conversation, one row per person, transcripts attached — and the one thing that needed you, flagged.
Illustrative — the shape of what the plumber wakes up to in S1E2. A story’s numbers, not a customer’s.
Works on the channels your customers already use
When it does not know
An agent that guesses is worse than no agent, because you find out from the customer. This is the turn that decides whether you can leave it alone.
Illustrative — a behaviour, not a recording. Octo hands a conversation over when it cannot answer it.
Your prices, your policies, your pages. When the answer is not in them, it does not invent one.
To you, on the spot. You can also watch a live call, answer a question it asks you, or take the call yourself.
Per thread, not per account: autonomous, draft-for-your-approval, or human-only.
A budget you set, voice-minute caps, per-number limits, and alerts at 50, 80 and 100 percent.
What Octo does
Each one runs in the real channel, on your number, and reports back when it is finished.
Answering, dialling, and getting through switchboards. The job that pays for the rest.
Answers your business number 24 hours. Takes the name and the reason, quotes from your prices, books the visit, and rings you when it matters.
Calls or texts every booked customer the day before. Reschedules the ones who ask.
Your spreadsheet and one goal. Real conversations, one row per person, transcript attached.
Presses the keys, waits on hold, asks once for what it does not have, and brings the answer back as fields.
When a machine answers, it leaves the message you recorded.
A daily call in the person's language, or candidates screened in the evening in their time zone.
Reaching a list, on a schedule, without it becoming a robocall. The work nobody has time for.
Calls the people who have not been back, has a real conversation, and offers the times you actually have free.
A calling window you set, in the customer's time zone. No answer gets a retry. The wrong person never does.
Every day, every week, on the schedule you set.
What happened, what needs you, what it cost. Reply to the digest to act.
The apps your customers already have open.
Answers on the WhatsApp number your customers already message. Handles the 24-hour window and the templates for you.
A campaign message and the reply are one conversation, on one contact. STOP is honoured and recorded.
A chat on your site that looks like your site. One-line embed, eleven interface languages, auto-detected.
Someone comments the keyword on the post you chose. Octo replies in public and sends the one DM Instagram allows.
Your existing mailbox, worked from the inside.
Answers from your material, in your voice, in Gmail or Microsoft 365. Autonomous, draft-for-approval, or human-only, per thread.
Drafts land in your real Drafts folder. Approve, edit or discard. Double-send-proof.
Personal Gmail, Google Workspace, shared mailboxes, send-as aliases, Outlook and Microsoft 365.
Email Octo the way you would email an assistant. It writes back with what it did.
You are not handing over the business. You are handing over the busywork.
Checks your setup on a schedule and tells you the moment something breaks, instead of you hearing it from a customer.
Breakage, budget at 50, 80 and 100 percent, quiet hours respected. Nothing fails quietly.
Seventeen channels in one inbox. The same customer is one conversation, not one per app.
LLM budget, voice-minute caps and per-number limits, with alerts at 50, 80 and 100 percent.
Get started
Pick one. It is the first thing Octo sets up.
Octo will start with Answer my phone — you can change it later, or add the rest.
Start delegatingYou’ve got two hands. Octo has eight.
Every call answered, every message replied to, every quiet customer rung back — on phone, WhatsApp, email and chat, twenty-four seven, while you get on with the job.
Start delegatingTell it. It’s done. Omni Octo.