Features
One agent. This is the whole list.
Every capability, grouped into eleven categories. Each line is a thing the platform does today — nothing here is planned, in beta, or coming soon, because capabilities that are not ready are not listed at all. Follow a category for what each one actually means.
Taking a call
Transcript building in the inbox as it is spoken. Caller matched to a contact.
A draft for you to approve
Sitting in the real Gmail Drafts folder. Nothing sends until a person does.
318 of 500 called
Inside the hours you allowed, retrying only no-answer and busy.
Idle threads swept
Followed up, logged, and the two that needed a person flagged.
Jump to
AI phone calls
Answering, dialling, and getting through switchboards.
- 24/7 inbound answering
- Outbound AI calls
- Answering-machine detection
- Voicemail drop in your own voice
- Live transcripts
- Call recordings
- AI call summaries
- Thirteen call outcomes
- Typed data extraction
- Mid-call ask-a-human
- Live steering & instruction injection
- Join and listen
- DTMF, mute and hangup controls
- Multi-call comparison sessions
- Call simulator with real IVR trees
- Realtime speech-to-speech voices
- Pluggable voices & transcription
- Per-agent voice, language & interruption tuning
- Phone numbers in 39 countries
- BYO Twilio & SIP/PBX trunks
- SIP health probe
Outbound campaigns
Reaching a list, on a schedule, without it becoming a robocall.
- Voice-AI campaigns
- SMS campaigns
- WhatsApp template campaigns
- Voicemail-drop campaigns
- Per-contact personalisation
- Six ways to build a list
- Live-count segments
- Business-hours & timezone scheduling
- Retry by outcome
- Pause, resume and cancel
- Campaign templates
- Recurring scheduled runs
- Delivery summaries
- Per-contact results & transcripts
- CSV export with extraction columns
- Concurrency caps
- Per-number send pacing
- Pre-launch compliance acknowledgment
Email automation
Your existing mailbox, worked from the inside.
- Personal Gmail
- Google Workspace
- Send-as aliases
- Google Groups
- Microsoft 365
- Outlook.com
- Autonomous mode
- Draft-for-approval mode
- Human-only mode
- Per-thread mode override
- Drafts in your real Drafts folder
- Approve, edit or discard — double-send-proof
- Teammate-reply sync
- Quoted-text stripping in five languages
- Attachments both ways
- Canned replies with variables
- Per-channel signatures
- Rolling thread summaries
- Compose with contact autocomplete
- Auto-responder & loop filtering
- Connection health watchdog
WhatsApp & messaging
The apps your customers already have open.
Website chat widget
A chat on your site that looks like your site.
Knowledge base
Answers that come from your material, not from the air.
Contacts & CRM
One person, one history, across every channel.
Workflow automation
Describe it in English; inspect it step by step.
Inbox & monitoring
One list, already sorted when you open it.
- Unified inbox across seventeen channels
- Live phone calls inside the inbox
- Assignment & queues
- Labels & statuses
- Full-text search, CJK and pinyin native
- Auto-triage: priority and needs-attention
- Always-on triage sweep
- A digest you can reply to
- Breakage & budget alerts
- Quiet hours, snooze and one-click unsubscribe
- Message reactions
Security, compliance & guardrails
The parts that decide whether you can let it run.
- AI disclosure on every call
- Recording-consent handling
- Two-layer DNC enforcement
- 10DLC and toll-free verification gates
- Launch-time compliance acknowledgment
- One-click unsubscribe
- Toll-fraud geo guard
- Five-level tool risk classification
- YES-code confirmations
- Role-based permissions
- Monthly LLM budget with mid-run abort
- Daily voice-minute caps
- Spend alerts at 50/80/100%
- Email spoofing protection
- Prompt-injection quarantine for forwarded mail
- Four-layer loop prevention
- Data-retention sweeps
- Per-workspace telephony isolation
API & integrations
Give your own agent hands, or drive the platform yourself.
- Build agents by chatting with Octo
- Talk to Octo on email, WhatsApp, Slack or the dashboard
- OpenAI-compatible API
- Two MCP servers
- API keys
- Signed webhooks
- Real-time event stream with replay
- Idempotency keys
- Background jobs
- Multi-workspace
- Seven-model choice with bring-your-own-key
- Machine-readable everything
$49 a month for the platform, then the work is billed in credits — with a monthly budget and a daily voice cap you set.